Upon receipt of the device, consumers will be issued a refund of $299. Fitbit stopped production of Ionic in 2020.Ĭonsumers should stop using the impacted watches immediately and contact Fitbit to receive pre-paid packaging to return the device. The products were sold for between $200 and $330.īest Buy, Kohl’s, Target and other stores nationwide and online at and from September 2017 through December 2021 for between $200 to $330. There were 78 reports of burn injuries in the U.S., including two reports of third-degree burns and four reports of second-degree burns. and 59 reports internationally of the battery in the watch overheating, according to the recall. Around 693,000 were sold internationally.įitbit stopped production of the Ionic model in 2020.įitbit has received at least 115 reports in the U.S. The watches were sold at Best Buy, Kohl's, Target and other retailers and online at and between September 2017 and December 2021. Fitbit is printed on the front of the Ionic Smartwatch. For the Ionic device, the model number (FB503) is on the back of the device near where the band attaches. Only the following models and colors are included in this recall. The smartwatch tracks activity, heart rate, and sleep. The watches were sold in slate blue/burnt orange, charcoal/smoke gray, blue gray/silver gray, and a special edition co-branded with Adidas in ink blue/silver gray. It was sold with a polyurethane band and has a 1.4-inch color LCD screen.
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